✦ Commerce Intelligence Layer

Turn Commerce Data Into Revenue Growth Opportunities

Monitor performance, uncover trends, predict outcomes and receive AI-powered recommendations across customers, products, vendors, inventory and operations from a single commerce intelligence platform.

⚡
Real-Time Commerce Intelligence
Sub-second pulse across GMV, orders and operations.
✦
AI-Powered Recommendations
Agents surface the next best action per cohort.
🔮
Predictive Analytics
Forecasts revenue, demand, churn and risk.
👔
Executive Decision Support
Auto-summaries and explanations in plain language.
analytics.bloomcommerceos.io / executive
Revenue (LTM)
₹48.2 Cr
▲ +12.4%
Orders
12,480
▲ +5.2%
Customers
184K
▲ +3.1%
Vendor Score
92.4%
▲ +1.2%
Revenue · 30d actual + 14d forecast+8.6%
✦Revenue ↑ 12.4% w/w · Driver: ₹2.1 Cr from auto-parts category
🔮Demand forecast: stock 18% more brake pads for next Tuesday
🛡️Churn risk: 412 customers in “gold” cohort haven't bought in 30 d
✦
AI Analytics Copilot
Grounded in your live data
“What is impacting revenue this week?”
Copilot: Revenue is up +12.4% w/w. Top driver: Brakes & Pads (₹2.1 Cr, +18%). Top drag: Lubricants (−4%, stockouts in N1 warehouse). Want me to open the lubricants cohort?
Open cohortDraft brief
The shift

Traditional reporting tells you what happened — BloomCommerceOS tells you what to do next

Four shifts that turn analytics from a rear-view report into a forward-looking growth engine.

Then
Traditional reports
Now
✦ BloomCommerceOS Intelligence
✗Historical data only
✓Predictive recommendations
✗Manual analysis
✓AI-generated insights
✗Static dashboards
✓Real-time operational intelligence
✗Reactive decisions
✓Proactive recommendations
Modules

Commerce intelligence modules

Six categories covering revenue, customers, products, vendors, inventory and operations — all on the same operating core.

💰

Revenue Intelligence

  • ✓Revenue trends
  • ✓Revenue forecasting
  • ✓Sales performance
  • ✓Growth opportunities
  • ✓Margin analysis
👥

Customer Intelligence

  • ✓Customer segmentation
  • ✓Lifetime value
  • ✓Retention analysis
  • ✓Churn prediction
  • ✓Behavioral insights
📦

Product Intelligence

  • ✓Product performance
  • ✓Best sellers
  • ✓Underperforming products
  • ✓Cross-sell opportunities
  • ✓Product demand trends
🤝

Vendor Intelligence

  • ✓Vendor scorecards
  • ✓Performance rankings
  • ✓Settlement trends
  • ✓Marketplace contribution
🏬

Inventory Intelligence

  • ✓Stock forecasting
  • ✓Replenishment insights
  • ✓Inventory aging
  • ✓Dead stock identification
⚙️

Operations Intelligence

  • ✓Order fulfillment
  • ✓Delivery performance
  • ✓Operational bottlenecks
  • ✓SLA monitoring
✦ AI-native

AI that explains your business

Six specialised agents that act on live commerce data — revenue, customer, product, inventory, vendor and executive.

✦ Powered by AI Agents + RAG + Predictive Analytics
📈

Revenue Intelligence Agent

Identifies growth opportunities across cohorts, channels and SKUs.

🎯

Customer Intelligence Agent

Predicts churn risks and surfaces retention plays per segment.

📦

Product Intelligence Agent

Recommends catalog optimisations — bundles, copy, taxonomy.

🔮

Inventory Intelligence Agent

Forecasts stock shortages before they reach the customer.

🤝

Vendor Intelligence Agent

Monitors marketplace performance and flags underperformers.

👔

Executive Intelligence Agent

Summarises business performance automatically — auto-generated weekly briefings.

Executive view

Executive-level visibility

Eight KPIs across GMV, revenue, customers, vendors, inventory and growth — with live trend deltas.

GMV (LTM)
₹48.2 Cr
▲ +12.4%
Net Revenue
₹6.8 Cr
▲ +8.6%
Orders
12,480
▲ +5.2%
Customers
184K
▲ +3.1%
Vendor Performance
92.4%
▲ +1.2%
Inventory Health
87%
▼ −2.4%
Marketplace Growth
+28%
▲ +4.1%
Customer Retention
62%
▲ +0.8%
Predictive

See what happens before it happens

Six forecasting capabilities — revenue, demand, inventory, churn, vendor risk and seasonality.

💰

Revenue Forecasting

Predict future revenue with confidence bands per channel and brand.

📊

Demand Forecasting

Predict product demand at SKU level — feed catalog and ad planning.

🏬

Inventory Forecasting

Prevent stockouts and over-orders with horizon-aware models.

🚪

Customer Churn Prediction

Retain high-value customers — surface risk per cohort and reason code.

⚠️

Vendor Risk Prediction

Detect operational risks across catalog, delivery and chargebacks.

📅

Seasonal Trend Forecasting

Prepare for demand spikes — drops, festivals, sales seasons.

Anomalies

AI detects problems before they become expensive

Six anomaly classes pre-tuned for commerce — revenue, inventory, vendor, churn, conversion and SLA.

📉

Revenue Drop Alert

Critical
Auto-parts category −18% vs forecast
🏬

Inventory Risk Alert

Watch
23 SKUs forecast to stock out in 7 days
🤝

Vendor Performance Alert

Watch
5 vendors below SLA · ATC-Wheels at 78%
🚪

Customer Churn Alert

Watch
412 “gold” customers inactive 30+ days
🛒

Conversion Decline Alert

Info
PLP→PDP conversion −4.2% on mobile
🚚

Delivery SLA Alert

Critical
62 shipments at risk · 4 zones flagged
Live ops

Real-time commerce pulse

Eight live widgets — orders, revenue, inventory, vendor, customer, marketplace, conversion and alerts.

🧾

Active Orders

Info
412 in fulfillment
💰

Live Revenue

OK
₹3.2 L in last hour
🏬

Inventory Health

Watch
87% in stock
🤝

Vendor Activity

OK
284 vendors online
👥

Customer Activity

Info
9,182 sessions
🌐

Marketplace Health

OK
Score 94 / 100
📈

Conversion Metrics

Info
Visit→Buy 4.6%
🚨

Operational Alerts

Critical
3 active · 1 critical
Architecture

Built on enterprise commerce intelligence architecture

Seven layers — from commerce channels through Kafka, analytics, AI and dashboards — to business users.

Commerce Channels
WebMobileMarketplacePOSPartner
↓
Data Collection Layer
SDKsWebhooksETL
↓
Event Streaming
KafkaStreamsReplays
↓
Analytics Engine
OLAPMaterialised viewsAggregations
↓
AI Intelligence Layer
RAGAI AgentsPredictive Models
↓
Dashboards & Reports
ExecutiveOperationsSelf-service
↓
Business Users
LeadersOpsFinanceMarketing
✓ Real-Time✓ Event-Driven✓ AI-Powered✓ Cloud Native
Self-service

Create reports without technical teams

Eight capabilities so every team can build, schedule, export and share — without an analyst queue.

🧩

Custom Dashboards

Build per-team dashboards — pin the KPIs that matter.

🖱️

Drag & Drop Reports

Compose reports visually — no SQL, no analyst queue.

🗓️

Scheduled Reports

Recurring snapshots delivered when leaders need them.

📄

PDF Exports

Boardroom-quality PDFs with brand-aware theming.

📊

Excel Exports

Pivot-ready exports for finance and analyst workflows.

✉️

Email Reports

Personalised email digests per role and territory.

🔌

API Access

Hit every metric through the same composable API.

🔗

Data Connectors

Bring data in from BigQuery, Snowflake, Sheets and more.

KPI library

Track every metric that matters

Eight pre-built KPI categories — sales, customer, vendor, marketplace, inventory, finance, ops and AI.

Sales KPIs

GMVRevenueAOVConversion rateDiscount %

Customer KPIs

LTVRetentionRepeat rateChurnNPS

Vendor KPIs

Fulfillment rateReturn rateOn-time %Vendor score

Marketplace KPIs

Active vendorsTake rateMarketplace health

Inventory KPIs

Stock coverTurnoverDead stockAging

Financial KPIs

MarginPayout cycleOutstandingSettlement variance

Operational KPIs

SLALead timeFirst-attempt delivery

AI Performance KPIs

Forecast accuracyRecommendation liftAgent resolution
Use cases

Industry intelligence built in

Pre-tuned dashboards, KPIs and AI prompts for the eight verticals BloomCommerceOS runs on.

🛒

Retail

Storefronts, loyalty, promotions and unified inventory.

🥦

Grocery

Fast repeat ordering, scheduled delivery, pantry reorders.

👗

Fashion

Drops, lookbooks and returns-aware operations.

📱

Electronics

Spec-rich PDPs, warranties and authorised reseller maps.

🏥

Healthcare

Catalog plus appointments, compliance-aware flows.

🚗

Automotive

Fitment search, dealer locator, service bookings.

🏭

B2B Distribution

Dealer networks, quotes, contracts and credit.

🌐

Multi-Vendor Marketplaces

Vendor, settlement and commission control plane.

The difference

Why BloomCommerceOS vs Tableau, Power BI or Shopify Analytics?

BI tools are commerce-agnostic and slow. Storefront analytics are commerce-aware but shallow. BloomCommerceOS is both deep and AI-native.

CapabilityTableauPower BIShopify AnalyticsTraditional ReportsBloomCommerceOS
Commerce-Specific KPIsCustomCustomLimitedLimited✓
Real-Time DataLimitedLimitedLimited✗✓
AI RecommendationsLimitedLimitedLimited✗✓
Predictive AnalyticsAdd-onAdd-on✗✗✓
Marketplace IntelligenceCustomCustom✗✗✓
Vendor IntelligenceCustomCustom✗✗✓
Agentic Insights✗✗✗✗✓
Embedded AnalyticsAdd-onAdd-onLimited✗✓
Outcomes

From reporting to revenue growth

What leadership measures — and what BloomCommerceOS moves.

⚡

Faster Decisions

Real-time intelligence — leaders act on live signal, not month-end PDFs.

📈

Increased Revenue

Growth recommendations across cohorts, products and vendors.

🏬

Better Inventory Planning

Forecasting and optimisation cut stockouts and dead stock.

🤝

Improved Vendor Performance

Vendor intelligence lifts SLA and growth conversations.

💎

Reduced Churn

Customer retention insights — risk per cohort, plays per segment.

📉

Lower Operational Costs

Automation and anomaly detection replace manual investigation.

Surfaces

Six analytics surfaces your team will actually open every day

Executive, revenue, customer, inventory, AI insights and marketplace — production-quality commerce data.

Executive Dashboard
Executive DashboardLive
—
—
—

GMV, revenue, vendor and customer KPIs at a glance.

Revenue Analytics
Revenue AnalyticsLive
—
—
—

Cohort, channel and brand revenue with forecasts.

Customer Intelligence
Customer IntelligenceLive
—
—
—

Segmentation, LTV and churn risk by cohort.

Inventory Forecasting
Inventory ForecastingLive
—
—
—

Stock horizon, replenishment and dead-stock insight.

AI Insights Center
AI Insights CenterLive
—
—
—

Auto-summaries, recommended actions and ask-mode.

Marketplace Intelligence
Marketplace IntelligenceLive
—
—
—

Vendor mix, take rate and growth opportunities.

✦ Commerce Intelligence Layer

Turn every commerce decision into a data-driven decision

Unify analytics, forecasting, AI recommendations and operational intelligence in one commerce intelligence platform.

Book Personalized Demo →Download Analytics Overview